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Access to care

Better healthcare begins with better access.

Making it easy and convenient for you to get the care you need, whenever and wherever you choose.

24-Hour Nurse Line

No matter where you are or what time it is, you can always connect with a nurse for non-urgent health matters. Our licensed nurses can answer questions and help refer you to appropriate care options.

Physical therapy, delivered to you

Luna is an on-demand, at-home physical therapy (PT) solution, which brings licensed therapists to your home or workplace.

Integrated local provider network

The care you need is right in your community. In addition to our Anytime, Anywhere Access offerings, the Sutter Health | Aetna performance network gives you access to a collaborative, local network of clinically integrated doctors, hospitals, clinics and urgent care centers.

  • 2,500+ primary care doctors
  • 12,300+ specialists
  • 33 hospitals
  • 78 urgent care centers
  • 27 Sutter Walk-In Care locations
  • 10 MinuteClinic® locations
  • 4 CVS® HealthHUBTM locations
Sutter Health Aetna Network Map

*Partial county. Some ZIP codes in this county are not part of the network.

Our Collaboration

We’re a healthcare company that brings together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. Together we bring a performance network†† to market with a goal to deliver a differentiated and personalized experience for members, designed to improve efficiency and lower the cost of care.

Great care, great value, always there for Northern Californians. 

Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and APG††Performance network refers to a network of providers who are clinically integrated.

Sutter Health Aetna logo Sutter Health Aetna logo

Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.

This material is for information only and is not an offer or invitation to contract. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents, consult with HR/Benefits Manager or call the member services number on the back of your ID card for details on benefits, exclusions, limitations and conditions of coverage. Providers are independent contractors and not our agents. Provider participation may change without notice. Sutter Health | Aetna does not provide care or guarantee access to health services. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance can be provided by calling the number on your member ID Card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…