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Care when and where you need it

We know life doesn’t keep regular office hours, and neither do we. Sutter Health | Aetna members have access to 24/7 virtual doctor visits, 24-hour nurse line, member services and so much more.

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Find a doctor that is right for you

Whether you’re looking for a new doctor, seeing if your current doctor is in network, or searching for hospitals and other care options, the Sutter Health | Aetna network of care is always there to support you.

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Anytime, Anywhere Access to care

Access care on your terms through simple and convenient health plan features like:

  • Text-based care navigation
  • Rides to your medical appointments
  • 24/7 virtual care
  • And more!

See all Anytime, Anywhere Access features

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Coverage made for the way you live

Transforming healthcare in Northern California with:

  • Care navigators that can answer network questions
  • 24/7 virtual care
  • Rides to your medical appointments
  • Sutter Walk-In Care locations
  • MinuteClinic® and CVS® HealthHUB™ locations**
  • Urgent care clinics
  • Online appointment scheduling with most network providers
  • Virtual-first primary care through Tera***
  • Behavioral Health Navigation
  • Physical therapy visits at your home or work

** CVS® HealthHUB™ locations are now open in Cupertino, Foster City, San Ramone and Santa Clara.  Additional locations to be added by end of 2021. ***Tera is available to members who are over 18 and in select geographic locations. For the latest eligible locations, please visit sutterhealth.org/tera. Open Monday through Friday, 8:00 a.m. to 5:00 p.m. (PT). Please note, if the Tera provider you select does not have an office in your local community, you may need to travel for an in-person appointment. You may also be able to see another Sutter provider closer to home.

Making healthcare more convenient in Northern California

Sutter Health | Aetna is committed to making quality healthcare more affordable and more accessible for our members in Northern California. With a performance network that includes award-winning doctors and hospitals, plus convenient and new ways to access care, you’ll enjoy a health plan that is always there.

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Sutter Health Aetna Network Map

*Partial county. Some ZIP codes in this county are not part of the network.

Our Collaboration

We’re a healthcare company that brings together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. Together we bring a performance network†† to market with a goal to deliver a differentiated and personalized experience for members, designed to improve efficiency and lower the cost of care.

Great care, great value, always there for Northern Californians. 

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Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and APG††Performance network refers to a network of providers who are clinically integrated.

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Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.

This material is for information only and is not an offer or invitation to contract. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents, consult with HR/Benefits Manager or call the member services number on the back of your ID card for details on benefits, exclusions, limitations and conditions of coverage. Providers are independent contractors and not our agents. Provider participation may change without notice. Sutter Health | Aetna does not provide care or guarantee access to health services. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance can be provided by calling the number on your member ID Card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…