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Members

The newest name in healthcare is one you already recognize: Sutter Health | Aetna. Our goal is to work together to create healthcare that’s affordable, local and tailored just to you.

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Health care coverage focused on you

Together, Sutter Health and Aetna aim to transform health care in Northern California. We're striving to create affordable health care products that give you seamless access to the care you need. Features include:

  • Multiple ways to access doctors and care, including video visits
  • A variety of ways to communicate with your doctors
  • Accessible tools to track your health care progress
  • An integrated customer service team

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Local networks. Local doctors. Exceptional care.

The Sutter Health | Aetna network includes providers often recognized as top-performing, high-quality* physicians. When you choose one of our benefit plans, you’ll have access to local hospitals, primary care doctors and specialists. They’ll work together on your personal health goals, which may increase positive health outcomes and lower costs.

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Our goal: Quick, Accurate answers in one call

Sutter Health | Aetna’s integrated customer service team is dedicated to your needs. We strive to answer all of your benefit questions in one call. And if you have a question about care, we’ll connect you directly to a network nurse on-call.

Our nurses can give you advice for care at home or advise you to seek urgent or emergency care. If you need immediate care, our nurses will help you find a nearby facility.  They’ll also check in to see how you’re recovering and keep your primary care doctor up-to-date on your condition and care recommendations.

Simply call the number on the back of your member ID card.

How are you feeling?

If you have depression or anxiety, we‘re here to help.

View more information on Mental and Emotional Health

Find your doctor

Are you looking for a doctor or facility in the Sutter Health | Aetna network?

Find a Doctor

Find medication information.

See prescription drug coverage details.

Look up a Medication

Our Collaboration

The new joint venture brings together Sutter Health’s network of nationally recognized, high-quality* doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. This joint venture aims to deliver a differentiated, personalized experience for members and is designed to improve efficiency and lower the cost of care, resulting in greater affordability.

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*Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and CAPG.

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Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Sutter Health | Aetna.

This material is for information only and is not an offer or invitation to contract.  Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.

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You are now being redirected to www.aetna.com. Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC (Sutter Health | Aetna). Sutter Health | Aetna is an affiliate of Sutter Health, and of Aetna Life Insurance Company and its affiliates (Aetna).

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You are now being redirected to www.sutterhealth.org. Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC (Sutter Health | Aetna). Sutter Health | Aetna is an affiliate of Sutter Health, and of Aetna Life Insurance Company and its affiliates (Aetna).

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