Health care coverage focused on you
Together, Sutter Health and Aetna aim to transform health care in Northern California. We're striving to create affordable health care products that give you seamless access to the care you need. Features include:
- Multiple ways to access doctors and care, including video visits
- A variety of ways to communicate with your doctors
- Accessible tools to track your health care progress
- An integrated customer service team
Local networks. Local doctors. Exceptional care.
The Sutter Health | Aetna network includes providers often recognized as top-performing, high-quality* physicians. When you choose one of our benefit plans, you’ll have access to local hospitals, primary care doctors and specialists. They’ll work together on your personal health goals, which may increase positive health outcomes and lower costs.
Our goal: Quick, Accurate answers in one call
Sutter Health | Aetna’s integrated customer service team is dedicated to your needs. We strive to answer all of your benefit questions in one call. And if you have a question about care, we’ll connect you directly to a network nurse on-call.
Our nurses can give you advice for care at home or advise you to seek urgent or emergency care. If you need immediate care, our nurses will help you find a nearby facility. They’ll also check in to see how you’re recovering and keep your primary care doctor up-to-date on your condition and care recommendations.
Simply call the number on the back of your member ID card.
How are you feeling?
If you have depression or anxiety, we‘re here to help.
Find your doctor
Are you looking for a doctor or facility in the Sutter Health | Aetna network?
Member Tools and Resources
Our Collaboration
The new joint venture brings together Sutter Health’s network of nationally recognized, high-quality* doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. This joint venture aims to deliver a differentiated, personalized experience for members and is designed to improve efficiency and lower the cost of care, resulting in greater affordability.
*Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and CAPG.
