Privacy
We value the trust you place in us. We take great care to protect your information.
Notice of Privacy Practices
How we may use and disclose personal health and financial information when administering a plan of benefits. The Notice of Privacy Practices also explains the legal rights individuals have under the Health Insurance Portability and Accountability Act (HIPAA).
Web & Mobile Privacy Statement
How we collect, manage and protect the information we collect on websites that contain a link to this Privacy Statement.
Security Highlights
Sutter Health | Aetna takes information security seriously and we diligently safeguard your personal information. Here are some ways Sutter Health | Aetna protects your information and steps you can take to help.
17 Steps For Securing Health Information
A list of steps we take to secure your health information.
Our Effort to Reduce the Use of Social Security Numbers
Our commitment to protecting the privacy of our members by moving away from the use of Social Security numbers whenever possible.
Safeguarding Data
How we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.
Medical Identity Theft
Steps that you can take to prevent medical identity theft.
Our Collaboration
The new joint venture brings together Sutter Health’s network of nationally recognized, high-quality* doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. This joint venture aims to deliver a differentiated, personalized experience for members and is designed to improve efficiency and lower the cost of care, resulting in greater affordability.
*Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and CAPG.
