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Interest-Based Ads Policy

This Interest-Based Advertisements Policy (the “Ad Policy”) describes our practices in connection with information we collect through software applications and websites that we operate and that contain a link to this Ad Policy (an “Application” or, together, the “Applications”).

Sutter Health | Aetna does not conduct interest-based advertising on any Applications (or portions thereof) that are directed to children as defined under the Children’s Online Privacy Protection Act, or where Sutter Health | Aetna has actual knowledge that a user is under 13 years of age.

Sutter Health | Aetna (sometimes referred to as "we" "us" or "our") allows third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information about your use of the Applications and other websites and software applications, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Sutter Health | Aetna and these third parties to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests in our Applications and other websites and software applications, and better understand your online activity. This Ad Policy does not apply to, and we are not responsible for, third party cookies, web beacons, or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Through the Digital Advertising Alliance ("DAA"), the leading media and marketing associations have developed an industry self-regulatory program (the “Program”) to give consumers a better understanding of and greater control over ads that are customized based on their online behavior across different Web Sites. Sutter Health | Aetna adheres to the Digital Advertising Alliance's self-regulatory principles for online behavioral advertising (www.AboutAds.info).

The Digital Advertising Alliance maintains a web site where consumers can opt out from receiving interest-based advertising from some or all of the network advertising companies participating in the program (www.AboutAds.info/choices).

Our Collaboration

We’re a healthcare company that brings together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. Together we bring a performance network†† to market with a goal to deliver a differentiated and personalized experience for members, designed to improve efficiency and lower the cost of care.

Great care, great value, always there for Northern Californians. 

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Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and APG††Performance network refers to a network of providers who are clinically integrated.

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Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.

This material is for information only and is not an offer or invitation to contract. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents, consult with HR/Benefits Manager or call the member services number on the back of your ID card for details on benefits, exclusions, limitations and conditions of coverage. Providers are independent contractors and not our agents. Provider participation may change without notice. Sutter Health | Aetna does not provide care or guarantee access to health services. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance can be provided by calling the number on your member ID Card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…