Skip to main content

What Sets Us Apart

A Local Team-Based Approach Aligning Quality Care and Affordable Coverage

Co-workers writing on a white board Co-workers writing on a white board

Patients benefit when providers and health plans share resources and work together. Sutter Health | Aetna provides a unique opportunity to differentiate the member experience by:

  • Combining health care and health plan experience with the goal to give members access to services quickly and efficiently.
  • Integrating the continuum of care delivery — from wellness to disease management, care coordination, and access.
  • Enhancing the customer experience by offering an online member website and integrating capabilities to help solve patient/member issues quickly.

By equally sharing ownership and accountability, Sutter Health and Aetna aim to integrate the continuum of care delivery, from wellness to disease management, care coordination, and access. This collaboration will bring together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities.

With each organization contributing its strengths, Sutter Health | Aetna will have the best of both worlds: member and patient services combined to provide one cost-effective, integrated health plan and care management solution.

Our Vision

A vision to simplify care and coverage

Sutter Health | Aetna’s goal is to work together to create a single approach to healthcare that eliminates redundancies, streamlines efficiency, and creates a differentiated and personalized experience for members. Our goal is to help improve efficiency and lower the cost of care, resulting in greater affordability.

Together, we'll work to connect our teams, share data, and invest in resources to help members get the services they need. Our new organization will feature Sutter Health’s high-quality*, clinically integrated network of doctors, health centers, clinics, and hospitals, which will work together to provide leading clinical services. Aligned physicians collaborate with each other and the clinical team to assure patient satisfaction and improve health outcomes.

We’re just not thinking about the “here and now.” We’re looking to the future and working hard to deliver the kind of value that makes a real difference in the lives of our members.

Our Collaboration

We’re a healthcare company that brings together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. Together we bring a performance network†† to market with a goal to deliver a differentiated and personalized experience for members, designed to improve efficiency and lower the cost of care.

Great care, great value, always there for Northern Californians. 

Contact Us

LinkedIn

Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and APG††Performance network refers to a network of providers who are clinically integrated.

Sutter Health Aetna logo Sutter Health Aetna logo

Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.

This material is for information only and is not an offer or invitation to contract. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents, consult with HR/Benefits Manager or call the member services number on the back of your ID card for details on benefits, exclusions, limitations and conditions of coverage. Providers are independent contractors and not our agents. Provider participation may change without notice. Sutter Health | Aetna does not provide care or guarantee access to health services. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance can be provided by calling the number on your member ID Card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…