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What Sets Us Apart

A Local Team-Based Approach Aligning Quality Care and Affordable Coverage

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Patients benefit when providers and health plans share resources and work together. Sutter Health | Aetna provides a unique opportunity to differentiate the member experience by:

  • Combining health care and health plan experience with the goal to give members access to services quickly and efficiently.
  • Integrating the continuum of care delivery — from wellness to disease management, care coordination, and access.
  • Enhancing the customer experience by offering an online member portal and integrating capabilities to help solve patient/member issues quickly.

By equally sharing ownership and accountability, Sutter Health and Aetna aim to integrate the continuum of care delivery, from wellness to disease management, care coordination, and access. This collaboration will bring together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities.

With each organization contributing its strengths, Sutter Health | Aetna will have the best of both worlds: member and patient services combined to provide one cost-effective, integrated health plan and care management solution.

Our Vision

A vision to simplify care and coverage

Sutter Health | Aetna’s goal is to work together to create a single approach to health care that eliminates redundancies, streamlines efficiency, and creates a differentiated and personalized experience for members. Our goal is to help improve efficiency and lower the cost of care, resulting in greater affordability.

Together, we'll work to connect our teams, share data, and invest in resources to help members get the services they need. Our new organization will feature Sutter Health’s high-quality*, clinically integrated network of doctors, health centers, clinics, and hospitals, which will work together to provide leading clinical services. Aligned physicians collaborate with each other and the clinical team to assure patient satisfaction and improve health outcomes.

We’re just not thinking about the “here and now.” We’re looking to the future and working hard to deliver the kind of value that makes a real difference in the lives of our members.

Our Collaboration

The new joint venture brings together Sutter Health’s network of nationally recognized, high-quality* doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. This joint venture aims to deliver a differentiated, personalized experience for members and is designed to improve efficiency and lower the cost of care, resulting in greater affordability.

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*Many of the hospitals and physician organizations in the Sutter Health network have been recognized for quality achievements from The Joint Commission, The Leapfrog Group®, Integrated Healthcare and CAPG.

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Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Sutter Health | Aetna.

This material is for information only and is not an offer or invitation to contract.  Health benefit plans contain exclusions and limitations. Providers are independent contractors and not our agents. Provider participation may change without notice. We do not provide care or guarantee access to health services. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.

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