Access Your Personalized Care Team with Tera

When navigating healthcare, you want convenience and easy access to care – all at an affordable price.

That’s why Tera* may be available to you through the Sutter Health | Aetna performance network. When you select Tera, they become your dedicated care team. They coordinate your care through a virtual-first model. This means you can speak to your care team by phone, email, or video. And, if you need to, it’s easy to schedule an in-person appointment with your dedicated team as well. Your care team will guide you through your healthcare journey and give you the care you need when and where it’s most convenient for you.

Your Tera care team acts as your single point of contact for your primary care needs and includes a doctor, a nurse practitioner or physician’s assistant, a nurse and a registered dietitian. They get to know you and manage your care over time. They provide convenience because they’re easy to access, and help you with preventive care, referrals to specialists, scheduling appointments, filling prescriptions and more. Your care team will also proactively reach out to keep you on track toward reaching your health goals.

With Tera, many of the services are included as part of your plan. You can receive personalized health coaching, message or call your care team as often as you like, and get same-day prescriptions delivered to your door at no added cost to you. 

There is a two-step process to get started. Step 1 is to sign up for Tera by clicking the link in this video to complete the quick five - minute signup form. Step 2 is to sign up for Sutter Health’s My Health Online portal so you can freely message and video chat with your Tera care team. You can also download the My Health Online app on your phone so you can access your care team from your phone or computer.

If you need any help with this process you can click the link in this video to contact Tera directly.

If Tera sounds like a good fit for you, be sure to sign up today. That way your Tera care team is ready for you when you need them.