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Sutter Health | Aetna
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Sutter Health | Aetna aims to drive transformation in healthcare in Northern California, creating a new approach that’s focused on our members’ needs. We want to make healthcare easy to access and easy to understand.
Care that’s available where you live or work… from a team that works together to help our members stay healthy and get care when they need it.
Because we understand that each member’s’ needs are unique, Sutter Health | Aetna’s integrated performance network and plan capabilities give our members resources they can use to reach their health ambitions.
We’re focused on delivering transparency, quality, affordability, and a better member experience.
Check it out…
We’re in 16 counties so our members have many choices of where to go for care. Sutter Health | Aetna can help with a member’s needs, from access to full-service hospitals to walk-in clinics.
Our members can also access care anywhere through a virtual “Video Visit”. It’s a quick and simple solution for common illnesses or injuries.
If extra help is needed, the member’s doctor may add other providers to their team like a pharmacist or social worker as needed.
But no matter who’s on the team, our member is at the center.
We also give our members tools to help them manage their health.
Our website is filled with resources and information. It’s our members online home for everything Sutter Health | Aetna. Be sure to log on to check it out!
Need a provider? For the most coordinated care, pick one in the Sutter Health | Aetna network. Members can find a link to provider search right on our website.
The member website is the front door to our services. Members can find both coverage and personal health info in one secure place. Members can check on claims, request an ID card, find a provider and lots more.
Our member website links members to My Health Online, Sutter Health’s online patient portal. Here members can connect with Sutter clinicians and some community providers.
This includes booking appointments online, sending messages to a personal care team, requesting prescription refills, and more.
Our goal is to make healthcare simpler and easier to understand and access.
With Sutter Health | Aetna, members can get answers to both coverage and health questions with a single toll-free call. The number's right on the back of the member ID card.
And if a member has a clinical question, we can connect them to a nurse 24/7 for assistance.
When you’re a Sutter Health |Aetna member, we want to help you get the care you need, when and where you need it. Personalized care from a team of professionals working together to help keep you well. That’s what Sutter Health | Aetna is all about.
Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is the brand name used for products and services provided by Sutter Health and Aetna Administrative Services LLC. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies.
This material is for information only and is not an offer or invitation to contract. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents, consult with HR/Benefits Manager or call the member services number on the back of your ID card for details on benefits, exclusions, limitations and conditions of coverage. Providers are independent contractors and not our agents. Provider participation may change without notice. Sutter Health | Aetna does not provide care or guarantee access to health services. Plan features and availability are subject to change and may vary by location. Information is believed to be accurate as of the production date; however, it is subject to change.
Links to outside sites are provided for your convenience only. Sutter Health | Aetna and its affiliates are not responsible for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
You are now being redirected to www.sutterhealth.org. Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC (Sutter Health | Aetna). Sutter Health | Aetna is an affiliate of Sutter Health, and of Aetna Life Insurance Company and its affiliates (Aetna).
You are now being redirected to www.aetna.com. Health benefit plans are administered by Sutter Health and Aetna Administrative Services LLC (Sutter Health | Aetna). Sutter Health | Aetna is an affiliate of Sutter Health, and of Aetna Life Insurance Company and its affiliates (Aetna).