Sutter Health | Aetna aims to drive transformation in healthcare in Northern California, creating a new approach that’s focused on our members’ needs. We want to make healthcare easy to access and easy to understand.
Care that’s available where you live or work… from a team that works together to help our members stay healthy and get care when they need it.
Because we understand that each member’s’ needs are unique, Sutter Health | Aetna’s integrated performance network and plan capabilities give our members resources they can use to reach their health ambitions.
We’re focused on delivering transparency, quality, affordability, and a better member experience.
Check it out…
We’re in 16 counties so our members have many choices of where to go for care. Sutter Health | Aetna can help with a member’s needs, from access to full-service hospitals to walk-in clinics.
Our members can also access care anywhere through a virtual “Video Visit”. It’s a quick and simple solution for common illnesses or injuries.
If extra help is needed, the member’s doctor may add other providers to their team like a pharmacist or social worker as needed.
But no matter who’s on the team, our member is at the center.
We also give our members tools to help them manage their health.
Our website is filled with resources and information. It’s our members online home for everything Sutter Health | Aetna. Be sure to log on to check it out!
Need a provider? For the most coordinated care, pick one in the Sutter Health | Aetna network. Members can find a link to provider search right on our website.
The member website is the front door to our services. Members can find both coverage and personal health info in one secure place. Members can check on claims, request an ID card, find a provider and lots more.
Our member website links members to My Health Online, Sutter Health’s online patient portal. Here members can connect with Sutter clinicians and some community providers.
This includes booking appointments online, sending messages to a personal care team, requesting prescription refills, and more.
Our goal is to make healthcare simpler and easier to understand and access.
With Sutter Health | Aetna, members can get answers to both coverage and health questions with a single toll-free call. The number's right on the back of the member ID card.
And if a member has a clinical question, we can connect them to a nurse 24/7 for assistance.
When you’re a Sutter Health |Aetna member, we want to help you get the care you need, when and where you need it. Personalized care from a team of professionals working together to help keep you well. That’s what Sutter Health | Aetna is all about.
